PRIVACY POLICY

Your privacy is important to us. When you call on our services, you often share personal data with us. You must therefore be able to trust that we will treat your data with care and confidentiality. This privacy statement explains how we do this.

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The privacy statement applies to 't Ziltebos (KBC), with registered office at Sparrenbospad 15A, De Haan, 8420, Belgium, and company number BE0726484963, at our locations, in our shops and on the websites https://tziltebos.be/, (hereinafter referred to as “t Ziltebos (KBC) or we”).

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By using our services and website, you unconditionally accept this privacy statement. We may change our privacy policy at any time. It is therefore advisable to consult this privacy statement regularly.

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The information you provide us with:

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When you place an order with us, either in-store or on the website, we ask you to provide us with your name, address, email address and telephone number. This is necessary in order to fulfil our mutual contract (namely, to process your order).

When you make an appointment/reservation with us, either in the shop or on the website, we ask you to provide us with your name, email address and telephone number. This is necessary to register your appointment correctly and to contact you if we are unable to keep the appointment ourselves. 

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Data collected automatically:

You can visit our website without providing any personal data. In that case, certain data may still be collected via cookies (see cookie policy). Certain data may also be collected without being stored in cookies. This data can be read by 't Ziltebos (KBC) and only during your visit to our website.

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This includes:

1) the TCP/IP address from which you visit our websites

2) the type and version of your navigation system (if your browser transmits this)

3) the last internet page visited (if your browser transmits this)

4) the identification data of your mobile device, as well as the geographical location data (if your browser transmits this)

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General purposes:

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Your personal data is collected in order to:

Provide you with the services offered on the website (e.g. process your order)

Send newsletters about our blog posts

Manage the technical administration of the website

Statistical purposes

Provide support

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Direct marketing and disclosure to third parties:

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Your personal data will be kept strictly confidential and will under no circumstances be disclosed to third parties or used for direct marketing purposes.



We may share your personal data with affiliated companies or third parties that process data on our behalf. When these service providers act as data processors on our behalf, we do not allow them to use or disclose this data in any way that does not comply with the cases described in this privacy statement. For example, Telenet Bvba, which hosts our website, has no right to process the data you submit via this website.

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Storage of personal data:



Unless a longer retention period is required or justified by law or by compliance with another legal obligation, we will only retain your personal data for the period necessary to provide services.

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Right of access and correction:

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If you wish to exercise your privacy rights, as set out below, please contact tziltebos@gmail.com

 

Right of access to the personal data that 't Ziltebos (KBC) may hold about you

Right to rectify, complete or update your personal data

Right to erasure of your personal data (‘right to be forgotten’)

Right to restriction of processing of your personal data

Right to portability of the personal data you have provided to us

Right to object to the processing of your personal data.

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You are entirely free to decide whether or not to provide your personal data to 't Ziltebos (KBC). However, you should be aware that certain services may be refused if you do not provide your personal data and that you are solely responsible for the accuracy of the data you provide to 't Ziltebos (KBC).

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You cannot object to the processing of your personal data if this is necessary for the performance of contractual or legal obligations.

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If you no longer wish to receive newsletters or information about our services, you can unsubscribe at any time by clicking on the “unsubscribe” link at the bottom of every email from 't Ziltebos (KBC)

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Security and trust:

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't Ziltebos (KBC) has taken the necessary measures to prevent the loss, unlawful use or alteration of information we receive on our site. Using SSL (a secure layer placed between our servers and your internet browser, which secures the data), transaction data is encrypted and sent over the internet. You do not need any special software for this.

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If you believe that our site is not in accordance with our privacy policy, or if you have any questions about the use of your data or the security of this website, please contact 't Ziltebos (KBC) at tziltebos@gmail.com.

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Complaints:

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If you have any complaints about the way in which we collect, use and/or process your personal data, you can submit a complaint to the Data Protection Authority (see: gegevensbeschermingsautoriteit.be).

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Use of cookies
Information about our use of cookies:

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Our website uses cookies and similar technologies to distinguish your usage preferences from those of other users of our website. This helps us to provide you with a better user experience when you visit our website and also allows us to optimise our website.

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However, cookies and similar technologies do not allow us to systematically collect data that could identify the users of our website. They only help us to improve the functioning of our website, understand the interests of our users and measure the effectiveness of our website's content.

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As a result of European regulations, all websites targeting certain parts of the European Union are required to ask for your consent to use or store cookies and similar technologies on your computers or mobile devices. This cookie policy provides you with clear and comprehensive information about the cookies we use and their purpose. Please read our privacy statement to learn about the privacy rules that apply to our services and the website.

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For further information about this Cookie Policy, please contact us at tziltebos@gmail.com.